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#1 Posted : Thursday, February 13, 2014 12:34:37 PM(UTC)

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Posts: 6


Our Italian Company wants to buy this program and we are testing the trial version.
We have configurated all the steps following your details, but we can't create the .PDF file on PC.

The program works correctly from Word/Excel ( we can find the .pdf document on PC in C:\PDF )
The Printer MYPDF is regularly created on As400
The Printer MYPDF looks regularly "Active"
With the command WRKWTR we see the Printer ready.

When the document arrives in MYPDF SPOOL, As400 try to work with the spool file
but the .pdf document is not created on PC and we find this 2 messages on QSYSOPR:

1. Writer program MYPDF has interrupted the file print. The unit MYPDF has requested to delete the job
2. The file print has been automatically in "Hold" status from the writing program.

May you have some suggestion to solve this problem ?

The As400 relaase is V5R3M0

Thanks a lot in advance


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#2 Posted : Friday, February 14, 2014 5:28:45 AM(UTC)

Rank: Administration

Posts: 9

I think you did not set properly option "no view, no send" in pdfFactory settings
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